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Our technical support division provides a host of services, from a levy-free telephone help line for day-to-day operational difficulties, to the provision of on-site repairs. Fully qualified technical personnel are always available to assist and advise you. Furthermore, all support calls are logged and monitored as part of Computec’s ongoing commitment to quality control, ensuring you receive a quick, cost effective and reliable response every time. In addition to traditional technical support Computec offer bespoke programming or, more commonly, ‘tweaking’ services to customise one or more modules or aspects of commercial software packages to tailor their functions to your identified requirements. A recent addition to the Computec range of services is disaster recovery. In the last five years, hundreds of UK companies have suffered devastating data loss through any number of occurrences, from fire, flood and vandalism to old fashioned human error. In most cases, this data may have been recoverable or the impact to the business lessened through provision for disaster recovery services. |